What is the process?  

Step 1: We will meet with you to conduct a gait assessment and bio-mechanical evaluation where we will determine whether you are a candidate for DanceFeet Custom Orthotics

Step 2: Once we conduct your assessment, your order is placed, manufacturing and shipping usually takes 2-4 weeks

Step 3: Once we receive your orthotics, we will meet with you to do a custom fitting

Step 4: Approximately one month after you receive your DanceFeet orthotics, we will follow up with you by phone or e-mail to see how your orthotics are working out for you

Step 5: If any modifications are needed during the first 3 months, we will provide this service free of charge

Are orthotics covered by my Insurance?

Custom orthotics are often covered under your work health insurance or extended health plan. They are not covered by OHIP.

When speaking to your benefits provider, please ask the following questions: 

1. How much coverage ($) is provided for custom made orthotics? 

2. Does this coverage renew every year? 

3. Can a chiropractor dispense my orthotics? 

4. Do I need a prescription from my medical doctor to get reimbursed?

How do I care for my orthotics?  

DanceFeet orthotics should be removed from your shoes after each use and left to air-dry if damp. 

Wash them gently with lukewarm water and mild soap as often as needed and leave them to dry. 

How long do orthotics last?

Depending on your activity level, DanceFeet custom orthotics usually last 1-2 years.

Do you do direct billing to my insurance company?  

When you receive your DanceFeet orthotics, you will also receive an official receipt and a copy of the manufacturing process and for the orthotics as well as the assessment/diganosis.

You can submit this paperwork with your doctor's prescription (if required) to your benefits provider to be reimbursed. 

DanceFeet does not bill your insurance provider directly. You are responsible for paying for your orthotics up front.